Reports to: Senior Field Director – Great West Area
Team: Funds Development and Marketing
Location: Seattle, WA
Starting salary: $44,098 plus benefits
Status: Exempt; Non-Bargaining Unit
Deadline: January 20, 2014
Assistant Field Director - Pacific Northwest Region
Reports to: Senior Field Director – Great West Area
Send Resume to:
Church World Service
Office of Human Resources
P.O. Box 968
Elkhart, IN 46515
fax to 574-266-0087
e-mail to email@example.com
Working from the Seattle, WA Regional office location, this position has responsibility for accomplishing the fund raising goals of the Funds Development and Marketing (FDM) program of Church World Service in the four-state Pacific Northwest Region. She/he assists with the development and implementation of Regional resource development activities in support of the overall work of the agency as outlined in the Field Staff Roles and Expectations document. This position provides management oversight and staff supervision for the Region.
Within the scope of the Region, the Assistant Field Director carries responsibility for supporting a variety of fund raising activities with an emphasis on the organization of community-based special events—i.e., CROP Hunger Walks—through volunteer networks. Other primary fund raising activities include seeking funds from congregations, women’s groups, and others in support of CWS Congregational Programs, CWS Kit Program, and other CWS program initiatives. Integral to the fund raising efforts is the education of various constituencies about the issues of hunger, poverty, and its related causes and interpreting CWS’s response.
The exempt position requires an average 60 percent time allocated to relationship building and direct fundraising with volunteers and various other constituencies, including intensive and intentional travel within the assigned Region, as well as event management and follow-up. The remaining 40% time on average is allocated to Regional program planning, office administration, constituent services, and reporting. Occasional travel to attend Area and national management and training meetings is expected. The ability to work a typical work week averaging 45-50 hours, including evenings and weekends, is required.
CROP Hunger Events Fund Raising:
- Consult and interact with congregational and community leaders (clergy groups, local hunger agencies, congregations, schools, civic groups, etc.) to recruit and equip identified key volunteers to plan, organize, and promote CROP Hunger Walks, set goals, and evaluate results.
- As informed by overall Walk fund raising priorities, focus at least 50 percent of direct Walk fund raising time—with the majority of that time allocated to on-site presence—in counties and communities identified as having the greatest potential for enhanced and/or new participation and income generation.
- Plan and lead Walk leadership training sessions to equip and enhance volunteers’ community organizing, public speaking, and program interpretation skills as a way of maximizing outreach efforts.
- Promote and use TeamRaiser for online fundraising with both staff and volunteers to augment the Regional fund raising and programmatic outreach.
- Ensure that all event-related support documents (committee lists, local allocation requests, insurance requests, material orders, etc.) are submitted on schedule and income from events in the Region are appropriately and accurately accounted for.
Other Fund Raising:
- Interpret and promote the CWS Congregational and Kit Programs.
- Promote and seek congregational mission funds and alternative gifts, Regional small family foundation and corporate gifts, organizational and corporate gifts, and matching gifts.
- Assist the Development Associate in the identification and cultivation of major donors as appropriate. Promote Planned and Monthly Giving Program.
- Participate in the development of a Regional emergency response plan and contact list to facilitate immediate action in the event of a national/international disaster.
- Work with other CWS staff and volunteers to develop new and innovative fund raising programs and strategies.
- Interpret and promote CWS programs and related global issues in various congregational and community settings through public speaking and writing opportunities, and the use of CWS programmatic, educational, and advocacy resources.
- Encourage, prepare and/or lead CWS international travel experiences for event volunteers and other constituents.
- Assist with the design and writing of Area/Regional constituent e-communications and evaluate their effectiveness in consultation with FDM communicators.
- Assist with the development and maintenance of relationships with secular and denominational media and prepare news releases when appropriate.
- Cultivate and maintain a social media presence and fan-base in support of the regional program and activities in conformance with organizational protocols.
- Assist with the development and maintenance of a regional constituent database that supports the electronic communications sent from the regional office.
- Ensure that all Regional communication efforts are consistent with the CWS Style Guide and conform to organizational protocols.
- Directly supervise, guide, and provide training for the Administrative Program Coordinator. Provide for supervision of any temporary staff and/or volunteers in the Regional office.
- Facilitate the annual performance review process for the Region and conduct staff reviews. Encourage and support the professional growth and skills development of Regional staff within the context of the review process.
- Communicate regularly with staff in the Region to listen to ideas, joys, and concerns; and to provide information, direction, affirmation, and feedback. Share learnings gained with supervisors on a need-to-know basis.
- Assist with the annual evaluation, planning, and budgeting process for the Region. Quarterly review progress toward achievement of goals with supervisor. Provide feedback and adjust work plan as needed.
- Plan, convene, and/or participate in regular Regional and Area staff meetings and share with supervisors any directions, insights, perspectives, and concerns gained. Participate in Area conference calls and staff meetings. Attend national training and staff events as scheduled. Respond promptly to communication requests from supervisors.
- Maintain ongoing contact with relevant Development Associate to coordinate planning and donor engagement.
- Review Regional income and expense reports monthly to ensure expenditures and other Regional activities are in accordance with approved annual budgets and program plans.
- Prepare and submit to supervisor accurate and timely monthly expense statements and time sheets. Review and approve expense statements and time sheets from staff directly supervising.
Perform other related duties and special projects as requested.
Undergraduate degree in related field.
Minimum three years of proven experience in multiple fundraising methods, constituent engagement, program management, office administration, and volunteer management. Motivational public speaking and writing skills essential. Strong interpersonal and public verbal communications skills and demonstrated ability to write clearly and persuasively. Previous employment and/or volunteer experience with a non-profit and/or faith-based organization is useful.
Must possess ability to think creatively and strategically; demonstrate initiative, be self motivated and function independently; work within a team environment; and be flexible. Computer and electronic communications competency in word processing, spreadsheet, database, electronic, Internet, Intranet, and social networking applications required. Must have a valid automobile operator’s license.
Communications: Demonstrate “transparency of information” by articulating program strategies, priorities, standards and expectations to volunteers and stakeholders. Communicate by example a personal commitment to CWS values. Assess the quality of communications relative to regional fund raising and education programs and recommend revisions. Represent CWS in varied forums, effectively interpreting its mission, values and programs and inspiring audiences to support its work. Understand the importance of good media relations and demonstrate comfort and confidence in communicating with media representatives, as assigned. Conduct dealings with local stakeholders with integrity and sensitivity, ensuring all relevant information is clearly communicated and documented.
Constituent Relationships: Manage relationships with stakeholders and work within their structure to identify programmatic linkages, implement services and activities, and coordinate resolutions to problems. Identify potential constituents with whom to build relationships within the context of CWS’s mission, values and policies. Resolve issues of concern to maintain effective constituent relationships.
Job Knowledge: Understand the faith-based nature of CWS and articulate that nature to varied audiences. Know “broad stroke” information about CWS programs and services and where to find more detailed information. Apply a depth of knowledge within area of responsibility to implement assigned activities. Use technology in varied, creative ways to support individual and program performance. Identify learning opportunities for self and others and take/recommend action. Interpret CWS’s policies and procedures for staff and stakeholders, keeping the “human” side in sight. Keep up to date with “best practices” and recommend procedures that balance business performance with CWS’s ministry and values. Model creative and effective use of technology.
Leadership: Communicate and model CWS’s mission, values and priorities to staff and stakeholders. Share changes in priorities with staff and stakeholders, providing guidance to assist them in responding effectively. Delegate work among staff and volunteers, holding them accountable for meeting deadlines. Instill pride in meeting work goals. Accept personal
responsibility for the work performed by others. Facilitate the use of skills and resources within CWS. Enable and empower staff and/or volunteers to take initiative and be creative. Manage the implementation of assigned fund raising and program goals.
Problem Solving: Understand and apply knowledge of the context in which CWS works, including global trends, issues, and the ecumenical/interfaith movement. Identify problems that undermine the effectiveness of a program. Identify and recommend workable solutions for program-wide problems, considering the costs, benefits and potential consequences to CWS. Enable others to learn from the problem-solving experience by involving them in examining and resolving problems, ensuring solutions are appropriate to the scope of the problem.
Program Planning and Management: In collaboration with supervisor, implement and evaluate fund raising and program activities, establishing budget, implementation steps and time frames. Assure staff and volunteers understand their roles in supporting goals. Contribute to the development of standards and expectations for performing activities and assure the quality of work produced. Participate in gathering and analyzing information from internal and external stakeholders. Make time-sensitive, independent decisions affecting outcomes of program activities. Build consensus with colleagues, stakeholders and management in support of new initiatives. Successfully manage multiple projects simultaneously. Invite critical analysis and perspectives from stakeholders and share their recommendations with supervisors as a means to improve Area and Regional fundraising effectiveness.
Resource Building and Stewardship: Participate in planning the budget needed for program activities. Manage relationships with partners to assure continued support. Develop opportunities to build support for CWS among new partners. Manage staff, volunteers and systems to make sure resources are used effectively. Keep current in fundraising techniques and manage activities to maximize potential for resource building. Promote CWS’s mission, programs and services and inspire people to support them. Use entrepreneurial practices to identify new revenue streams and new ways to support CWS’s work. Interpret CWS’s policies on stewardship and accountability for its resources to the public.
Teamwork: Contribute program expertise to the work performed by the team. Promote effective interactions among team members and facilitate group discussion. Establish clear expectations regarding team work assignments and assist staff in balancing priorities. Network with other teams to discuss activities and make decisions on goals and activities that may intersect. Negotiate issues that cause conflicts within the team to support effective team functioning. Evaluate team results and individual team member performance, identifying needs and providing opportunities for improvement or enhancing team skills. Produce reports detailing results achieved. Provide critical insight and feedback to teams to enhance performance and results.