Reports to: Managing Regional Director – Topeka, KS
Team: Funds Development and Marketing
Location: Austin, TX
Starting salary: $44,098 + benefits
Status: Exempt; Non-Bargaining Unit
Deadline: April 18, 2013
Assistant Regional Director – Louisiana/Texas Region
Reports to: Managing Regional Director – Topeka, KS
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Office of Human Resources
P.O. Box 968
Elkhart, IN 46515
or fax to 574-266-0087
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This position collaborates with the Managing Regional Director in the management oversight, staff supervision, and annual development and implementation of fund raising goals of the Funds Development and Marketing program of Church World Service. Working from the Austin, Texas office location, the Assistant Regional Director’s territorial assignment covers the states of Texas and Louisiana and is a part of the Great West Area of CWS.
Within the scope of the regional program and consistent with national and Area priorities, the Assistant Director carries responsibility for the development, maintenance, and oversight of volunteer networks that carry out the planning and coordination of a variety of fund raising activities, with emphasis on the organization of community-based special events, i.e., CROP Hunger Walks. He/she promotes other volunteer-led fund raising activities that seek funds from congregations, women’s groups, and others in support of the CWS Blankets+ Program, CWS Kits Program, and other CWS program initiatives. The Assistant Director educates various constituencies about the issues of hunger, poverty, and its related causes, and interprets CWS’s response. She/he assists with the development and implantation of an online presence that augments the regional fund raising and programmatic outreach.
This exempt position requires a valid automobile operator’s license. At least 60 percent time within the assigned Region is allocated to direct fundraising activities, including on-site community presence, to facilitate fund raising activities. Attendance at regular regional and occasional Great West Area and national management and training meetings is required. The ability to work a typical work week averaging 45-50 hours, including evenings and weekends, is expected. Computer and electronic communications competency is essential.
CROP Hunger Event Fund Raising:
- As informed by overall Event fund raising priorities, focus at least 50 percent of direct fund raising time—with the majority of that time allocated to on-site presence—in counties and communities identified as having the greatest potential for enhanced and/or new participation and income generation.
- Consult and interact with congregational and community leaders (clergy groups, local hunger agencies, congregations, schools, civic groups, etc.) to identify, cultivate, and recruit key volunteers to plan and organize CROP Hunger Walks.
- Train, assist, and support the volunteers in event planning and organizing, volunteer recruitment, implementing fundraising strategies, event promotion and enhancement, setting and meeting fundraising goals, and post-event evaluation.
- Guide interested Walk volunteers in the implementation and management of their local web presence, TeamRaiser online Walk fund raising, and social media outreach in concert with the larger CWS web communications strategies.
- Ensure that all event-related support documents (committee lists, local allocation requests, insurance requests, material orders, etc.) are submitted on schedule and income from events in the region are appropriately and accurately accounted for.
Other Fund Raising:
Primarily by implementing cross-marketing strategies through on-site community presence and electronic communications:
- Interpret and promote the Church World Service Blankets+ and Kits Programs.
- Promote and seek congregational mission funds and alternative gifts; regional small family foundation and corporate gifts; and matching gifts with special attention given to Lutheran participation and grants from Thrivent Financial for Lutherans.
- Assist the assigned Development Associate in the identification and cultivation of major donors.
- Work with other CWS staff and volunteers to develop new and innovative fund raising programs and strategies.
- Interpret and promote CWS programs and related global issues in various congregational and community settings through public speaking and writing opportunities, and the use of CWS programmatic, educational, and advocacy resources.
- Assist with planning and leading Walk leadership training sessions to equip and enhance volunteers’ community organizing, public speaking, and program interpretation skills as a way of maximizing outreach efforts.
- Prepare and staff displays and pursue opportunities to speak at denominational and clergy gatherings.
- Develop and maintain relationships with secular and religious media contacts.
- Cultivate and maintain a social media presence and fan-base in support of the regional program and activities in conformance with organizational protocols.
- Cultivate and maintain relationships with ecumenical, interfaith, and judicatory leaders.
- Further develop and maintain a regional constituent database that supports the electronic communications sent from the national and regional office.
- Provide oversight of administrative functions for the regional office.
- Communicate and consult, as necessary and required, with supervisor on personnel, programmatic, financial, or other issues related to the regional program.
- Assist in the yearly evaluation, planning, and budgeting process for the regional program.
- Prepare and submit to the supervisor accurate and timely monthly expense statements
- Supervise and support the Program Assistant.
- Conduct and participate in the annual performance evaluation process.
- Participate in regular regional staff meetings and attend occasional Great West Area meetings and national training events as scheduled.
- Perform other related duties and special projects as requested.
Education: Undergraduate degree in related field or related experience.
Minimum three years of successful experience in staff supervision and volunteer management focused on planning and implementing community-based education and fund raising activities. A specialization in metropolitan and urban fundraising, preferably within a faith-based organization, is highly desired. Proven experience in volunteer management that engages and motivates volunteers to carry out successful events and other fund raising and program activities.
Must possess ability to think creatively and strategically; demonstrate initiative, be self-motivated and function independently; work within a team environment; be flexible; possess high energy; exhibit a positive “can-do” attitude; and attend to detail. Strong interpersonal and public verbal communications skills and demonstrated ability to write clearly and persuasively are required. Proven skills and experience in computer literacy, including word processing, spreadsheet, database, electronic, Internet, Intranet, and social networking applications is required.
Communications: Demonstrate “transparency of information” by articulating program strategies, priorities, standards and expectations to volunteers and stakeholders. Communicate by example a personal commitment to CWS values. Assess the quality of communications relative to regional fund raising and education programs and recommend revisions. Represent CWS in varied forums, effectively interpreting its mission, values and programs and inspiring audiences to support its work. Understand the importance of good media relations and demonstrate comfort and confidence in communicating with media representatives, as assigned. Conduct dealings with local stakeholders with integrity and sensitivity, ensuring all relevant information is clearly communicated and documented.
Constituent Relationships: Manage relationships with stakeholders and work within their structure to identify programmatic linkages, implement services and activities, and coordinate resolutions to problems. Identify potential constituents with whom to build relationships within the context of CWS’s mission, values and policies. Resolve issues of concern to maintain effective constituent relationships.
Job Knowledge: Broadly understanding the faith-based nature of CWS and articulate that nature to varied audiences. Know “broad stroke” information about CWS programs and services and where to find more detailed information. Apply a depth of knowledge within area of responsibility to implement assigned activities. Use technology in varied, creative ways to support individual and program performance. Identify learning opportunities for self and others and take/ recommend action. Interpret CWS’s policies and procedures for staff and stakeholders, keeping the “human” side in sight. Keep up to date with “best practices” and recommend procedures that balance business performance with CWS’s ministry and values. Model creative and effective use of technology.
Leadership: Communicate and model CWS’s mission, values and priorities to staff and stakeholders. Share changes in priorities with staff and stakeholders, providing guidance to assist them in responding effectively. Delegate work among staff and volunteers, holding them accountable for meeting deadlines. Instill pride in meeting work goals. Accept personal responsibility for the work performed by others. Manage and evaluate staff, program and budget, making any changes necessary to achieve goals. Facilitate the use of skills and resources within CWS. Enable and empower staff and/or volunteers to take initiative and be creative. Manage the implementation of assigned fund raising and program goals.
Problem Solving: Identify problems that undermine the effectiveness of a program. Identify and recommend workable solutions for program-wide problems, considering the costs, benefits and potential consequences to CWS. Enable others to learn from the problem-solving experience by involving them in examining and resolving problems, ensuring solutions are appropriate to the scope of the problem.
Program Planning and Management: In collaboration with the Regional Director, implement and evaluate fund raising and program activities, establishing budget, implementation steps and time frames. Assure staff and volunteers understand their roles in supporting goals. Contribute to the development of standards and expectations for performing activities and assure the quality of work produced. Participate in gathering and analyzing information from internal and external stakeholders. Make time-sensitive, independent decisions affecting outcomes of program activities. Build consensus with colleagues, stakeholders and management in support of new initiatives. Successfully manage multiple projects simultaneously
Resource Building and Stewardship: Participate in planning budget needed for program activities. Manage relationships with partners to assure continued support. Develop opportunities to build support for CWS among new partners. Manage staff, volunteers and systems to make sure resources are used effectively. Identify new revenue streams and new ways to support CWS’s work. Promote CWS’s mission, programs and services and inspire people to support them. Interpret CWS’s policies on stewardship and accountability for its resources to the public.
Teamwork: Contribute program expertise to the work performed by the team. Promote effective interactions among team members and facilitate group discussion. Establish clear expectations regarding team work assignments and assist staff in balancing priorities. Network with other teams to discuss activities and make decisions on goals and activities that may intersect. Negotiate issues that cause conflicts within the team to support effective team functioning. Evaluate team results and individual team member performance, identifying needs and providing opportunities for improvement or enhancing team skills. Produce reports detailing results achieved. Provide critical insight and feedback to teams to enhance performance and results.