Reports to: Employment Program Coordinator
Team: Immigration and Refugee Program
Location: Lancaster, PA
Starting salary: $27,830
Status: Non-Exempt, Non-Bargaining Unit
Church World Service (CWS) is a not-for-profit organization working to eradicate hunger and poverty and to promote peace and justice around the world. CWS does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability or veteran status in employment or in the provision of services.
Please visit the link below to apply directly online to this position.
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The Employment Specialist is responsible for providing employment assessment, job counseling, job placement, employment-related translation and interpretation services, and case management to eligible clients in the Employment Program of CWS/Lancaster. With the goal of self-sufficiency for each individual or family, the Employment Specialist works closely with clients, CWS Job Developer, and employers to remove barriers to employment and secure successful job placements.
- Conducts outreach to identify and locate eligible clients through contacts with other CWS (in-house) programs, the Department of Public Assistance, mutual assistance associations, ethnic churches, mosques, temples, and other social service agencies for enrollment in Refugee Social Service (RSS), Targeted Assistance Program (TAP) and Matching Grant (MG) of CWS/Lancaster.
- Determines clients’ eligibility for the program and identifies specific needs and qualifications, including English language ability, transferable job skills, personal objectives, and barriers to employment through intake and assessment process. Works with client to prepare job resume based on intake and assessment.
- Provides individualized job placement services to program participants. Develops plan of action and counsels clients in areas such as job interview skills, expected behavior on the job, and proper hygiene.
- Works with clients to remove any barriers to employment and realize the goal of family self-sufficiency.
- Identifies job opportunities suitable for clients as recommended by the Employment Program Coordinator, assists in filling out applications, sets up interviews with potential employers, accompanies clients to interviews and provides transportation, follows up with employers until decisions are made. Negotiates job advancements when warranted.
- Provides employment-related translation and interpretation for clients with limited English proficiency.
- Records clients’ progress in case file, including compliance, job offers, all placements, job retention, public assistance usage, follow-up on placements, and possibilities of upgrades. Completes all required reports.
- Assists clients with identifying training and apprenticeship programs related to their career goals and makes referrals.
- Identifies other support services that may assist clients in becoming self-sufficient, such as classes for English as a Second Language, transportation, immigration services, and child care, and makes appropriate referrals.
- Advocates on behalf of refugees, and refugee-serving voluntary agencies
- Keep informed about refugee and immigrant issues, and available services to clients, using current information to better identify and serve refugee clients.
- Represent the program at meetings and speaking engagements relevant to the responsibilities of the position.
- Performs all duties in a culturally and linguistically appropriate manner.
- Undertakes other duties as assigned.
- Works varied hours.
Education: Bachelor’s degree or 2 years experience in refugee resettlement.
Experience: Previous work experience and interest in refugee resettlement or other direct social services. Ability to provide culturally sensitive counseling and case management is required.
Other Skills: Fluency in Spanish and English is required. Superior written and verbal communication skills are required for both languages. The successful candidate must be computer literate, with proficiency in MS Office (Excel, Word and Access) and Internet applications. Must have a car and a valid driver’s license with a clean driving history.
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