Reports to: Human Resources Manager
Location: Elkhart, IN
Starting salary: $10.00 per hour
Status: Non-Exempt; Non-Bargaining Unit
Deadline: Open until filled
Human Resources Intern
Reports to: Human Resources Manager
Send Resume to:
Church World Service
Attention: Karen de Lopez
P.O. Box 968
Elkhart, IN 46515
fax to 574/266-0087
e-mail to firstname.lastname@example.org
To gain experience in basic and applied Human Resource practices by providing administrative and office support services to the Human Resources. Will assist in Recruitment Processes to seek diverse pool of applicants for each search process. Maintain Confidential Employee Information.
- Checks, analyzes and classifies or alphabetizes various human resource records, personnel files, and timesheets, conducting limited research when necessary.
- Assists in the recruitment process by maintaining a list of the applicants and creating electronic shared folders of the resumes by position and in hard copy. Maintains data on each search process such as the number of applicants, the number of applicants interviewed and the data from the confidential affirmative action questionnaire. Prepares mass mailings for position opening announcements and posting open positions on various websites, advertises in print media, reviews resumes received and coordinates interview processes.
- Provides back up assistance to the HR department – answering employee questions, helping to resolve problems.
- Researches various HR related topics on the internet as requested.
- Makes airline and hotel reservations as needed for candidates or HR staff.
- Administers the Metro Transit Card requests and completes the payroll deduction paperwork.
- Assists in maintaining sample forms for taxes, insurance, policies, etc.
- Performs other related administrative and clerical duties as requested.
High school diploma or equivalent. College level HR generalist classes preferred.
Minimum of six (6) months’ experience in office clerical work or an equivalent combination of experience and training. Must have working knowledge of PC’s and basic Personal Computer software programs, including word processing, database, spreadsheet, e-mail and other related applications. Must be able to handle sensitive confidential personnel information in a professional manner.
Communications: Listen carefully to assure clear understanding of instructions and requests. Communicate a positive, professional image of CWS, demonstrating respect, empathy and integrity. Ask appropriate questions in seeking explanations needed to perform job. Support “transparency of information” by sharing information and ideas with others to support effective performance. Understand staff roles and procedures and prepare standard reports to track job progress or activities. Recognize the particular needs of partners and use established channels to respond to those needs. Understand and is able to use appropriate technology to communicate with others inside and outside CWS. Respect and maintain confidentiality of sensitive information within parameters defined by supervisor and/or CWS policy.
Constituent Relationships: Understand who stakeholders are and be responsive to their needs. Facilitate interactions and serve as a resource in relations with stakeholders. Recognize and be sensitive to issues of concern to stakeholders. Recognize and be sensitive to cultural, ethnic and religious issues.
Job Knowledge: Understand the mission and values of CWS and faith-based organizations and how they apply to their work and relationships with others. Understand the work performed and how it supports CWS in achieving its goals. Understand how to work multiculturally with sensitivity and integrity. Able to use and willing to expand learning of applications or technology to perform job duties. Maintain and improve the skills and knowledge needed to be effective in performing job responsibilities. Follow CWS policies and procedures in carrying out work activities.
Leadership: Take responsibility for performance of own job duties. Model behaviors that are consonant with the mission and values of CWS in work activities and relationships. Demonstrate sound judgment in performing all duties. Recognize and use individual strengths to enhance work performance. Recognize areas of weakness and seek assistance to improve performance. Take initiative within area of responsibility. Respect the skills, needs and schedules of others in performing assigned duties and responding to others. Contribute ideas for implementing CWS’s vision and strategic plan.
Problem Solving: Recognize routine problems, gather data and work through them thoroughly and effectively. Know whom to consult for assistance in solving non-routine problems. Exercise creativity in resolving problems and trying new ways of doing things. Know how and when to apply technical solutions to problems. Share results of problem solving experiences with others. Remain flexible in responding to organizational priorities.
Program Planning and Management: Anticipate work flow and take proactive steps to balance work priorities. Understand the desired outcome of assigned work and how it supports CWS’s work. Identify the resources and assistance needed to complete work assignments and make sure they are on hand. Complete routine assignments on time, making sure finished products are accurate and of expected quality. Contribute ideas to effectively implement program plans and activities. Keep other informed of work progress and any problems encountered. Take initiative and complete independent work projects. Understand organizational priorities and respect time sensitivity of work performance. Assist others to complete priority work, or step in to handle work in their absence.
Resource Building and Stewardship: Recognize resource building potential in all interactions and be responsive and professional in providing information. Use financial and material resources provided by CWS to their best advantage, including business equipment and supplies. Demonstrate concern for natural resources in carrying out work activities. Make the most of own time and resources to maximize stewardship to CWS. Respect one another and relationships with staff, supervisors and managers.
Teamwork: Understand what a team is and what it does. Demonstrate a willingness to work on a team. Understand own role on the team and how it fits in to the overall results to be produced. Contribute skills, knowledge and ideas to team discussion and work. Accepts accountability for assignments made within the team and for producing results on time. Keep team leader and members informed of work status. Demonstrate awareness of what other teams do and how their work affects own team. Recognize and respect the importance of work performed by colleagues. Understand organizational priorities and is willing to set aside own tasks to assist others to complete high priority tasks.
Ability to use standard office equipment in performing varied activities. General computer literacy in database, spreadsheet, word processing and e-mail applications.