Reports to: Regional Coordinator for Asia and the Pacific
Location: Phnom Penh, Cambodia
Starting salary: $45,000 to $49,500
Status: Exempt; Non-Bargaining Unit
Deadline: November 1, 2013
Representative for Cambodia
Reports to: Regional Coordinator for Asia and the Pacific
Send Resume to:
Church World Service
Office of Human Resources – KWL
P.O. Box 968
Elkhart, IN 46515
or fax to 574/266-0087
or e-mail to firstname.lastname@example.org
Church World Service is committed to inclusive staffing and as an Equal Opportunity/Affirmative Action Employer we encourage women, racial/ethnic minority persons, disabled individuals and veterans to apply for this position.
In consultation with the Regional Coordinator (RC) for Asia and the Pacific, the Representative for Cambodia develops and guides CWS programming in Cambodia to achieve Regional objectives. The Representative oversees all CWS operations in the country, identifies opportunities for CWS Program Office engagement and support, provides program interpretation for CWS constituencies and donors, and maintains key relationships.
- Develop or maintain appropriate relationships with churches, councils, ecumenical and interfaith organizations and networks, NGOs and other civil society groups, international organizations, embassies, and colleague agencies.
- Maintain positive relationships with government of assigned country and ensure that all laws and regulations pertaining to NGO work are followed.
- Maintain mutually supportive relationships with CWS colleagues in the Region and at HQ.
- Serve as the primary liaison between the Regional Coordinator and CWS staff and partner offices in-country. Ensure CWS staff and partners in-country are kept informed of key agency directions, strategies and policies. Provide Regional Coordinator with input that informs agency decision-making, contributing to strategic direction and policy development. Relate directly to HQ counterparts as agreed by the Regional Coordinator.
Program Development and Management
- Collaborate with the Regional Coordinator on long-range strategic planning and overall programmatic direction and growth in Cambodia in consultation with CWS staff and partners in-country.
- Oversee all CWS country-level programs
- Collaborate with the Regional Coordinator and CWS staff and partners in the Region to develop programming to achieve Regional Objectives. Design and implement programming that will strengthen the capacity of local institutions.
- Develop and maintain a 2-year Country Plan and impact indicators for Cambodia. . Monitor and report progress relevant to Regional objectives. Comply with CWS monitoring and evaluation protocols.
- Oversee and support the opening//closing of any Project Office in assigned country as determined by programming developed by the Asia Regional Team and senior leadership in CWS.
- Facilitate linkages among partners in the assigned country, with an emphasis on program learning.
- Maintain knowledge of relevant external strategic planning reports and development goals and objectives published by national governments, World Bank, UN or other agencies.
- Inform Regional Coordinator on emerging issues and trends and make recommendations for CWS engagement/response.
- Provide program/project information to the Regional Coordinator based upon agreed upon specifications.
- Ensure donor program objectives and reporting requirements are met in a timely manner.
- Collaborate with the Global Human Resource and Organizational Development Director on HR issues to comply with local labor laws and HQ policies, protocols or practices.
- Maintain a clear organizational structure and ensure the Country Office and any Project Offices are adequately staffed to carry out planned activities.
- Develop and/or regularly update personnel policies and procedures compliant with country labor laws and CWS policy and ensure they are followed.
- Ensure Country Office and Project Office staff provided with up-to-date job descriptions, regular performance appraisals, and opportunities for skills development.
- Take all reasonable and prudent steps to protect the safety and security of CWS in Cambodia.
- Maintain good staff morale and be attentive to staff care.
- Provide programmatic and managerial supervision and support to Country Office staff.
- Provide programmatic and managerial supervision and support to Project Office Managers, including guidance on all program, personnel and management issues.
Financial Management, Audit and Compliance
- Collaborate with CWS staff and partners in Cambodia to prepare budget for Regional Coordinator consideration.
- Oversee financial operations and reporting in Cambodia, including audits and donor-fund management. Monitor financial operations to ensure that expenditures do not exceed the available resources, adjusting budgets to available resources as necessary.
- Ensure that financial systems are maintained in compliance with Generally Accepted Accounting Procedures (GAAP), HQ guidelines, and donor requirements.
- Provide financial reports and information to the Regional Coordinator or HQ as needed and required to maintain audit and compliance standards.
Funds Development and Program Implementation
- Collaborate with the Regional Coordinator to create and implement resource development and communications strategies.
- Empower and lead a country team that can assist in the identification and pursuit of funding opportunities that are consonant with the agency goals and identity, particularly at the country or regional level.
- As appropriate, form collaborative relationships with other NGOs, international organizations, and/or other CWS Country Offices especially in the area of the funds development for CWS and providing funding and other support to local non-governmental organizations.
- Coordinate the drafting of proposals in keeping with the country plan.
- Host delegations, constituent trips, Funds Development and Marketing (FDM) Overseas Educational Experiences (OEE) and donor and denominational visits.
- As guided by the Regional Coordinator in consultation with FDM, interpret the country program to CWS and its constituencies.
Liaison with HQ
- Serve as a focal point for CWS work in Cambodia.
- Provide information and recommendations to the Regional Coordinator on matters related to CWS operations and programming.
- Participate in meetings convened by the Regional Coordinator, Director of Development and Humanitarian Assistance or Vice President of Programs.
- Provide appropriate assistance to visiting staff or others as needed.
- Know and follow HQ guidelines, protocols, and procedures relevant to responsibilities.
- Ensure that leased/owned property and equipment are properly utilized, maintained, and secured.
- Translate documents addressed to and emanating from CWS as necessary to facilitate planning and communications.
- Perform other duties and activities as deemed necessary or as requested.
A minimum of a Bachelor’s degree in related field is required. A Master’s degree in a related field is highly desired.
- Excellent interpersonal skills, teamwork skills, written and verbal communication skills, facilitation and organizational development skills, and computer skills required.
- A minimum of 4 years experience in an overseas management role in a development organization required. 7 years + experience preferred.
- Experience in administration of overseas development or humanitarian assistance programs in Cambodia, or elsewhere in Asia and the Pacific is highly desired.
- Program/project management, managerial, staff supervision and financial management experience needed.
- Experience in both development and humanitarian arenas preferred.
- Demonstrated commitment to ecumenical cooperation.
- Experience providing funding and other support to local non-governmental organizations very useful.
- Previous experience living and working in assigned country/countries desired.
- Experience facilitating disaster response and development programs desired.
- Fluency in English, written and spoken required. Fluency in local language desired.
Computer literacy, including use of internet resources, listserve development, word processing, presentation, spreadsheet and other applications. Ability to work in Vietnam and travel as needed and required to meet program needs etc. with valid, current travel documents.
Communications: Demonstrate “transparency of information” in articulating program strategies, priorities, standards and expectations to staff and stakeholders. Communicate by example with a personal commitment to CWS values. Supervise and evaluate the quality of communications within a program or department. Conduct negotiations with local stakeholders with integrity and sensitivity, ensuring all relevant information is clearly communicated and documented. Provide critical insight, perspective and expertise.
Constituent Relationships: Understand the history of relationships with stakeholders and their structures to support effective relationships in ongoing work activities. Coordinate specific program activities with counterparts and include them in planning. Find ways to work around issues of concern to stakeholders.
Job Knowledge: Has a strengthened understanding of the faith based nature of CWS and is able to articulate that nature to varied audiences. Knows “broad stroke” information about CWS programs and services, where to find more detailed information about CWS programs and services, where to find more detailed information and how programs and services intersect. Comprehensive knowledge of a particular field and able to use that knowledge in planning and implementing programs. Demonstrate knowledge of effective business management practices. Assure CWS mission and values are not compromised in achievement of goals and priorities. Evaluate staff skills, abilities, and knowledge and identify opportunities to advance their development. Keep up to date with “best practices” and establish or adapt procedures that balance business performance with CWS’ mission and values. Model creative and effective use of technology.
Leadership: Communicate and model CWS’s mission, values and priorities to staff and stakeholders. Share changes in priorities with staff and stakeholders, providing guidance to assist them in responding effectively. Delegate work among staff and hold them accountable for meeting deadlines. Accept personal responsibility for the work performed by others. Manage and evaluate staff, program and budget, making and changes necessary to achieve goals. Enable and empower staff to take initiative and be creative. Manage the planning and implementation of CWS’ vision and program goals. Acknowledge results achieved by staff and instill pride in meeting work standards.
Problem Solving: Identify problems that undermine the effectiveness of a department or program effectiveness. Identify and implement workable solutions, considering the costs, benefits and potential consequences. Manage and provide the resources necessary to resolve problems within the organization. Promote staff involvement with and accountability for problem solving as a means to increase staff and organizational capacity.
Program Planning and Management: Lead the development, implementation and evaluation of programs, identifying funding sources and establishing budget, implementation steps and time frames. Assure all staff understand their roles in supporting program or service goals and CWS’ strategic plan. Establish standards and expectations for performing work activities and assure the quality of work performed. Make timely decision affecting outcomes of programs activities. Successfully manage multiple projects simultaneously. Invite critical analysis and perspectives from experts and act on their recommendations to improve program effectiveness.
Resource Building and Stewardship: Plan budget needed for program or department and oversee activities to obtain needed resources. Manage relationships with donors or partners to assure continued support. Develop opportunities to build support for CWS among new donors or partners. Manage staff and systems to make sure resources are used effectively. Promote CWS’ mission, programs and service and inspire people to donate resources and support. Be entrepreneurial in identifying new revenue streams and new ways to support CWS’ work. Interprets CWS’ policies on stewardship and accountability for its resources to the public, stakeholders and staff.
Teamwork: Manage the organization as principled team leader, ensuring a high and elevated vision/goal, results driven structure, competent team members, unified commitment, a collaborative climate and standards of excellence