Africa: Resettlement Support Center

Kenya: English classes for refugees
English language classes for Somali refugees in the Resettlement Program in northwestern Kenya. Photo: Nancy Farese

CWS operates the Resettlement Support Center Africa.  As part of a cooperative agreement with the United States Government, RSC Africa is tasked with assisting persons seeking or suggested for admission to the U.S. under the United States Refugee Admissions Program. 

Based in Nairobi, Kenya, CWS staff members from RSC Africa interview applicants to determine their family histories and to obtain other relevant information needed by the U.S. Government to determine applicants’ eligibility for admission to the U.S. as refugees.  RSC Africa also compiles information for use by resettlement agencies in the U.S. to arrange sponsorships for those who are approved for admission.

In addition, RSC Africa provides overseas cultural orientation to refugees who are approved for resettlement to the U.S.

CWS has conducted overseas case processing in sub-Saharan Africa since 1990, and through this work has helped more than 200,000 refugees throughout Africa begin new lives in the U.S.

Information for refugee applicants

  • RSC Africa can assist designated refugees who are referred to our programs.  The UNHCR, U.S. Embassy or an authorized NGO can make referrals to the USRAP.  Certain refugees may begin the application process with RSC Africa with an Affidavit of Relationship or I-730 filed by a close family member already residing in the U.S.
  • Access to the USRAP is free – It is expressively forbidden for any RSC Africa employee to accept monetary payments from refugees for any reason.  If any RSC Africa employee, or anyone claiming to have access to RSC Africa, demands payment in exchange for their services, please report them immediately to fraud@cws-rscnairobi.org or send a letter to Resettlement Support Center Africa, P.O. Box 14176 – 00800, Westlands, Nairobi, Kenya .  Please include your name, address, phone number and case number, if applicable, in your communication to us.  Any information you provide will be handled in confidence and investigated appropriately
  • To inquire about your application to the USRAP or to update contact information please write to case@cws-rscnairobi.org or send a letter to Resettlement Support Center Africa, P.O. Box 14176 – 00800, Westlands, Nairobi, Kenya.  Applicants should accompany all requests with a scanned copy of their identification, preferably a photo identification.

Information for family members in the U.S.

  • If you think your overseas relative qualifies for the P-3 program or the Visa 92/93 program, and wish to file an Affidavit of Relationship (AOR) and/or an I-730 form, please contact a local office of one of the nine U.S. resettlement agencies.  Staff at the local office will help you to determine if your overseas relatives qualify for one of these programs and, if so, will assist you to complete the required application forms.
  • Third-party inquiries to the RSC – Please write to inquiries@cws-rscnairobi.org
    • Attorneys or Accredited Representatives must accompany a request for information with a G-28 or G-28I form, which can be found at www.uscis.gov/files/form/g-28.pdf or http://www.uscis.gov/files/form/g-28i.pdf
    • Requests for information from other third parties, such as family members, need to be accompanied by or preceded by a letter from the applicant providing authorization for information to be shared with the third party.